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Workplace Protocol in Jakarta During New Normal

01/07/2020

As Indonesia slowly moves towards its New Normal policy, the Jakarta administration, along with the COVID-19 Task Force, issued an updated workplace protocols in order to mitigate the spread of the disease.

The Jakarta Manpower, Transmigration and Energy Agency (Dinas Tenaga KerjaTransmigrasidan Energi&苍产蝉辫;鈥&苍产蝉辫;鈥Disnakertrans鈥) issued Decree of the Head of Disnakertrans No. 1477 of 2020 on Amendment to Decree of the Head of Disnakertrans No. 1363 of 2020 on the Protocol for the Mitigation and Control of COVID-19 within Office Spaces/Workplaces during the Transition Period to a Healthy, Safe and Productive Society (鈥Decree 1477/2020鈥), which came into force on June 15, 2020.

Companies are required to implement the Protocol for the Mitigation and Control of COVID-19 within their office spaces/workplaces during the ongoing transition period. The protocol comprises a total of 23 measures, which include: 

  1. The company's leadership forms the Company's Internal COVID-19 Task Force Team which consists of the Management, Human Resources section, Occupational Health and Safety (Kesehatan dan Keselamatan Kerja 鈥 鈥K3鈥) section, and health workers; 
  2. Limiting the number of workers present in offices / workplaces to a maximum of 50 percent of the total number of workers; 
  3. Adjust working days, working hours, shifts, and work systems to set working hours with a minimum gap of three hours between shifts;  
  4. Make arrangements for the use of worker facilities in offices/workplaces to prevent crowds (religious facilities, canteens, rest areas, sports facilities, entertainment facilities, etc.); 
  5. All workers and guests/visitors are required at all times to use masks and other personal protective equipment as needed while in the office/workplace environment;  
  6. Disinfecting the work environment regularly using cleaners and disinfectants as well as maintaining the cleanliness of the work environment, especially door handles and stairs, elevator buttons, office equipment that is shared, the office area itself and other public facilities within; 
  7. Take measurements of body temperature at each entry point of offices/workplaces; 
  8. The company is required to provide sanitary hygiene tools, including hand sanitizers in each entrance area and around the building area; 
  9. Provide facilities and infrastructure for washing hands or cleaning themselves with soap and running water; 
  10. Avoid termination of employment (PHK) and continue to provide the rights commonly received by workers who are conducting independent quarantine; 
  11. Conduct COVID-19 Risk Self-Assessment, one day before workers enter the office for all workers to ensure that they are not infected by COVID-19 and require guests/visitors to fill out self-determination sheets;  
  12. Paying attention to minimum distance between workers of at least one meter; 
  13. Maximize the use of technology to reduce direct contact between workers; 
  14. Proactively monitor workers鈥 health;  
  15. Encourage workers to use private vehicles, preferably bicycles, or by walking to come to the office; 
  16. Provide support facilities for workers cycling to the office; 
  17. Clean up the office operational vehicles;  
  18. Carry out contagion engineering, such as installation of barriers or glass screens for workers serving customers, and others; 
  19. Provide a separate area/room for guest or visitor observation; 
  20. The company must provide a work order, employee card/work identity card, and office uniform if available to the assigned worker; 
  21. Workplace leaders should always convey the latest information and the central government and local government appeals and instructions related to COVID-19 in their area, and inform all workers through the most effective infrastructure and media; 
  22. The company provides coaching for workers who do not implement COVID-19 prevention and control protocols; 
  23. Stick to integrity pacts in company areas that are easy to read. 

Work Hours during New Normal in Jabodetabek Area 

Additionally, in order to avoid crowds in transportation facilities and infrastructure, as well as the utilization of public facilities at certain times, the COVID-19 National Task Force issued Circular Letter of the Task Force for the Acceleration of the Mitigation of COVID-19 No. 8 of 2020 on the Arrangement of Work Hours during the New Normal Adaptation Period for a Productive Public Safe from COVID-19 within Jakarta-Bogor-Depok-Tangerang-Bekasi (鈥Jabodetabek鈥) Area (鈥Circular 8/2020鈥), which come into force on June 14, 2020.

Companies operating in the Jabodetabek area are required to implement a shift work policy among their employees with a gap of at least three hours between the start of each shift and also an employee attendance ratio of 50:50 per shift. The shift policy is detailed as follows:

  • First shift: starting from 7.00 to 7.30 am and running until 3.00 to 3.30 pm; 
  • Second shift: starting from 10.00 to 10.30 am and running until 6.00 to 6.30 pm. 

It is important to note that this working hour arrangement is excluded for the type and nature of work that is carried out continuously.

Furthermore, this new shift policy must be supported by the following measures:  

  1. Optimization of the work-from-home policy;  
  2. Establishment of technical operational procedures for working hours, as well as suitable transportation infrastructure and facilities; and  
  3. Download and activate the Peduli Lindugi application on mobile phone devices, available through these links: 
    1. Appstore:  
    2. Playstore:  

The abovementioned policy shall be implemented by companies until the current public health emergency status is revoked.